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What is PDNC ?

Owing to the increasing number of complaints from customers regarding unsolicited calls from business promotion agents and telecallers Telecom Regulatory Authority of India (TRAI) has framed The Telecom Unsolicited Commercial Communications(UCC) Regulations 2007 for curbing UCC. The Regulation envisages that all the telecom service providers would set up a mechanism to receive requests from subscribers who do not want to receive UCC and for this purpose they will maintain and operate a Private Do Not Call List. The Private Do Not Call List will include telephone numbers and other details of all such subscribers. The telephone numbers and area code from this Private Do Not Call List will be updated online by the operators to a National Do Not Call Registry (NDNC) which will be maintained by National Informatics Centre (NIC) and thus the NDNC will have the telephone numbers of all the subscribers all over India who have opted not to receive any UCC. Telemarketers will have to register in the NDNC Registry. The telemarketers would submit online the calling list to the NDNC Registry where the list will be modified/scrubbed by excluding the numbers listed in the registry and the modified/scrubbed list will be online transferred back to the telemarketers for making calls. The Telecom Unsolicited Commercial Communications(UCC) Regulations, 2007 has since been notified in the Gazette on June 6, 2007.

Register /Deregister – the procedure

• Online – Click on the respective link to your left for Registering/De-registering. Enter your phone number(mobile/landline) and click on respective ‘Register’/'De-register’ buttons. PLEASE AVOID entering ‘+’ or ’91′ for mobile numbers and ’95′ for landline numbers. For mobile numbers, a registration code will be sent over SMS to the mobile number registered. Enter registration code in the box where registration code is asked for and click on ‘Confirm’. For Landline numbers, BSNL Call Center personnel will call to your registered landline number and confirm your registration/de-registration.

• Interactive Voice Response System (IVRS) – Call Toll-free number 1909 and follow the IVRS instructions for registring/de-registering.

• SMS – Send SMS to 1909 with keywords ‘START DND’. It will be registered. For de-registering SMS ‘STOP DND’ and it will be dergistered.

Please Note: All requests for Do Not Disturb will be updated with National Do Not Call Registry within 45 days.